What is Nanako Goods?

Nanako Goods is a wholesale supplier that offers a wide range of products sourced from various manufacturers. We sell to businesses such as retailers, distributors, and other wholesalers.

Who can purchase from Nanako Goods?

Our products are available only for B2B transactions. We supply to businesses such as retailers, distributors, and other wholesalers. We do not sell directly to consumers.

How can we contact Nanako Goods?

You can reach us through our Contact Us page or email us at info at nanakogoods.com. Our sales & customer service team is available Monday to Friday, 9:00 to 18:00.

How do we place an order?

Contacting our sales team for information about the product you are interested in, packaging, pricing and conditions.

What is the minimum order quantity (MOQ)?

The minimum order quantity varies depending on the product.

What payment methods do you accept?

We accept bank transfer payments.

Do you offer credit terms?

No, we do not offer credit terms.

What shipping methods do you offer?

We offer various shipping methods including standard, expedited, and freight shipping. The options available depend on the size and weight of the order as well as the delivery location.

Do you ship internationally?

Yes, we ship internationally. Shipping costs and delivery times will vary based on the destination.

How are shipping costs calculated?

Shipping costs are calculated based on the size and weight of the order, as well as the shipping destination. We do also offer Ex-Works, FOB and other INCOTERMS positions.

Can we track our order?

For land and air transport, yes, it can be tracked. Once your order is shipped, you will receive a tracking number via eMail which you can use to track your shipment online. This feature is not available for sea transport.

How can we find out if a product is in stock?

Contact our customer service team. You can reach us through our Contact Us page or email us at info@nanakogoods.com, available Monday to Friday, 9:00 to 18:00.

Can we request a product that is not listed on your website?

Yes, we sell many products that are not listed on our website. If you are looking for a specific product not listed on our website, please contact our sales team. We will do our best to source it for you.

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SHIPPING

We ship worldwide

WORLD-CLASS

International award-winning

NATURAL

Natural and healthy

PASSION

In everything we do

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